For new waiters, this video covers five essential tips to help you excel in your role from day one. Learn the fundamentals of customer service, table etiquette, and how to make a great first impression.
A key part of being a successful waiter is mastering communication with the kitchen. This video guides you through effective communication techniques to ensure smooth service and avoid common misunderstandings between front and back of house.
In this video, we delve into the art of taking orders efficiently and accurately. Learn how to balance speed with attention to detail, ensuring every guest feels heard and valued.
Pairing the right wine with the right dish can elevate your guests’ dining experience. This video explores the basics of wine and food pairing, giving you confidence in making recommendations that impress.
Table setting is about more than just placing utensils—it’s about creating an inviting atmosphere. This tutorial shows the correct way to set a table, from casual to fine dining settings.
Pouring beer may seem simple, but doing it correctly can enhance the guest experience. In this video, you’ll learn how to pour beer with the perfect balance of foam and liquid, giving guests the ideal pint every time.
A deeper dive into the world of wine. In this video, you’ll learn the essentials of wine varieties, regions, and tasting notes, empowering you to recommend the perfect bottle for your guests.
Accuracy is everything when sending orders to the kitchen. This video teaches you how to input and send tickets efficiently, ensuring that the kitchen staff receives clear and correct information to avoid delays or errors.
Clearing tables is about timing and subtlety. Learn the professional techniques for clearing tables swiftly while maintaining a sense of elegance and avoiding disruption to the guest experience.
Handling reservations is a key responsibility for waiters. This video covers best practices for taking bookings, confirming reservations, and managing guest expectations.
Coffee service can be a memorable part of a guest’s dining experience. In this video, you’ll learn how to serve different coffee styles with finesse, from espresso to cappuccino, making sure each cup is perfect.
Special events require extra attention to detail. This video provides insights into how to handle large groups, manage timing, and create a seamless experience for guests during events like weddings, corporate functions, and celebrations.
Prepping cocktails requires both precision and creativity. In this video, you’ll learn how to prepare the bar for service, including ingredient preparation and time-saving tips to ensure smooth service when the orders start rolling in.
A well-designed cocktail menu can enhance your bar’s appeal. This video explores the principles of crafting a balanced and exciting cocktail menu that caters to different tastes while showcasing your bar’s unique style.
Get familiar with the fundamental spirits used in bartending. This video covers the essential spirits such as vodka, rum, whiskey, and gin, along with their flavor profiles and how to recommend them to guests based on their preferences.